Best Aid Limited Terms and Conditions
Best Aid Limited ("Best Aid Limited") primarily operates, controls, and manages the services (as defined below) provided by it from its corporate office at E-14/10, ICT Tower, Dhaka 1207.
Please read the terms and conditions set forth below ("terms of use"); the privacy policy (as defined below) constitutes a legally binding agreement between Best Aid Limited, operating from its Dhaka corporate office, and you. These terms of use contain provisions that define your limits, legal rights, and obligations concerning your use of and participation in (i) the Best Aid Limited website and mobile application, including the classified advertisements, forums, various email functions, and internet links;www.bestaid.com and all content and Best Aid Limited services available through the domain and subdomains of Best Aid Limited located on its mobile apps(collectively referred to herein as the "product"); and (ii) the online transactions between those users of the product who are offering services (each, a "service provider") and those through the product (such services, collectively, the "Services"). The terms of use described below incorporate the privacy policy and apply to all website users, including users who are also contributors to video content, information, private and public messages, advertisements, and other materials or services on the product.
The products are owned and operated by Best Aid Limited. by accessing, using, visiting, registering for, and otherwise participating in this website and mobile apps, including the services presented, promoted, and displayed on the website, and by clicking on "i have read and agree to the terms of use, "you as a result of this certify that: (1) you are either a service provider or a prospective service user; (2) you have the authority to enter into these terms of use; (3) you authorize use. If you disagree with the terms, click to affirm your acceptance thereof, in which case you are prohibited from accessing or using the website. If you do not agree to any of the provisions outlined in terms of use, kindly discontinue viewing or participating in this website immediately.
You expressly agree that by using the product, you are at least 18 years of age and are competent under law to enter into a legally binding and enforceable contract.
All references to "you" or "your," as applicable, mean the person that accesses, uses, and participates in the website in any manner.
Best Aid Limited reserves the right, in its sole discretion, to change, modify, or otherwise amend the terms of use and any other documents incorporated by reference herein at any time to comply with the legal and regulatory framework and for other legitimate business purposes. Best Aid Limited will post the amended terms of use at the domain of www.bestaid.com/terms-and-conditions. You are responsible for reviewing the terms of use for any changes, and you are encouraged to check the terms of use frequently. Your use of the product following any amendment of the terms of use will signify your assent to and acceptance of any revised terms of use. If you do not agree to abide by these or any future terms of use, please do not use or access the product.
Best Aid Limited has established a privacy policy that explains to users how their information is collected and used. The privacy policy is referenced above and is, as a result, incorporated into the terms of use set forth herein. The privacy policy governs your use of this product.
Best Aid Limited, as a result of this, Best Aid Limited grants you a non-exclusive, revocable license to use the website, apps, or its products as outlined in terms of use; provided, however, that (i) you will not copy, distribute, or make derivative works of the website, apps, products, or its products in any medium without Best Aid Limited's prior written consent; (ii) you will not alter or modify any part of the website, apps, or its products other than as may be reasonably necessary to use the website, apps, or its products for its intended purpose; and (iii) you will otherwise act by Best Aid Limited's specifications.
Use of the product is available only to individuals at least 18 years old and who form legally binding contracts under applicable law. You represent, acknowledge, and agree that: (a) all registration information you submit is true and accurate; (b) you will maintain the accuracy of such information; and (c) your use of this website, apps, and services comply with the terms of this agreement. Websites and apps do not violate any applicable law or regulation. We may delete your account (described below) without warning. We may issue an alert if we, at our discretion, believe that you are under the age of 18 or that you are not complying with any applicable laws, rules, or regulations.
You must register with Best Aid Limited to visit and view the product. Still, to access and participate in certain product features, you will need to create a password-protected account ("account"). To create an account, you must submit your name and email address through the account registration page on the product and create a password. You will also be able to provide additional optional information, which is not required to register for an account but may be helpful to Best Aid Limited in providing a more customized experience when using the product. You may also register for an account using your existing Facebook account and log-in credentials (your "third-party site password"). Sometimes, We might create your account upon your verbal request to Best Aid Limited.
You are responsible for safeguarding your Best Aid Limited password and, if applicable, your third-party site password (collectively, "passwords") at all times and shall keep your passwords secure. You shall be solely responsible for all activity on your account and notify Best Aid Limited immediately of any breach of security or unauthorized use of your account. Similarly, you shall never use another's account without Best Aid Limited’s permission. You agree that you will not misrepresent yourself or represent yourself as another user of the product and its services.
With this, you acknowledge and agree that you, your company, and not Best Aid Limited, will be liable for your damages, losses, etc. (direct or indirect) caused by an unauthorized account on your account. With the preceding, you may be liable for Best Aid Limited's or others' losses due to such unauthorized use.
An account holder is sometimes referred to as a "registered user."
You acknowledge and agree that you shall comply with the following policies (the "account policies"):
without Best Aid Limited's prior written authorization, you will not copy or distribute any part of the website, apps, or its products in any medium.
You will not alter or modify any part of the website, apps, or product other than what may be reasonably necessary to use for its intended purpose.
When creating your account, you will provide true, accurate, current, and complete information. You shall maintain and update such information during the term of this agreement so that it will remain valid, authentic, present, and done.
You shall not use any automated system, including but not limited to "robots," "spiders," "offline readers," "scrapers," etc., to access the website for any purpose without Best Aid Limited's prior written approval.
You shall not, in any manual or automated manner, collect service providers' or service users' information, including but not limited to names, addresses, phone numbers, or email addresses, copy copyrighted text, or otherwise misuse or misappropriate website information or content, including but not limited to use on a "mirrored," competitive, or third-party site.
You shall not in any way transmit more request messages to the Best Aid Limited servers or any server of a Best Aid Limited subsidiary or affiliate in a given period than a human can reasonably produce in the same period by using a conventional online web browser; provided, however, that the operators of public search engines may use spiders or robots to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such material. Best Aid Limited reserves the right to revoke these exceptions in general or specific cases.
You shall not recruit, solicit, or contact service providers or service users for employment or contracting for a business not affiliated with Best Aid Limited without express written permission from Best Aid Limited.
You shall not take any action that (i) unreasonably encumbers or, in Best Aid Limited's sole discretion, may unreasonably encumber the product's infrastructure; (ii) interferes or attempts to interfere with the proper working of the product or any third-party participation in the product; or (iii) bypasses Best Aid Limited's measures that are used to prevent or restrict access to the product.
You agree not to collect or harvest any personally identifiable data, including, without limitation, names or other account information, from the website, nor to use the communication systems provided by the website for commercial solicitation purposes.
Your access to, use of, and participation in the product are subject to the terms of use and all applicable Best Aid Limited regulations, guidelines, and additional policies that Best Aid Limited may set forth from time to time, including, without limitation, a copyright policy, and any other restrictions or regulations that Best Aid Limited publishes on the website (the "additional policies"). As a result of this, you agree to comply with the additional policies and your obligations thereunder at all times. You now acknowledge and agree that if you fail to adhere to any of the terms and conditions of this agreement or documents referenced herein, including the account policies, membership eligibility criteria, or additional policies, Best Aid Limited, in its sole discretion, may terminate your account at any time without prior notice to you as well as initiate appropriate legal proceedings, if necessary.
You shall not upload, post, transmit, transfer, distribute, or facilitate distribution of any content, including text, images, videos, sounds, data, information, or software, to any part of the website, apps, or its products, including your profile ("profile"), posting of your desired service ("want"), or posting of any opinions or reviews in connection with the website, apps, or its products, the service, or the service user ("Feedback") (all of the preceding).
misrepresents the source of anything you post, including impersonation of another individual or entity or any false or inaccurate biographical information for any service providers; provides or creates links to external sites that violate the terms of use; is intended to harm or exploit any individual under the age of 18 ("minor") in any way; is designed to solicit, or collect personally identifiable information of any minor, including, but not limited to, name, email address, home address, phone number, or the name of their school;
invades anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable information, such as names, email addresses, phone numbers, passwords, account information, credit card numbers, home addresses, or other contact information without their knowledge and willing consent;
contains falsehoods or misrepresentations that could damage Best Aid Limited or any third party; is pornographic, harassing, hateful, illegal, obscene, defamatory, libelous, slanderous, threatening, discriminatory, racially, culturally, or ethnically offensive; incites, advocates, or expresses pornography, obscenity, vulgarity, profanity, hatred, bigotry, racism, or gratuitous violence; encourages conduct that would be considered a criminal offense, give rise to civil liability or violate any law; promotes racism, hatred or physical harm of any kind against any group or individual; contains nudity, violence or inappropriate subject matter; or is otherwise inappropriate;
is copyrighted, protected by trade secrets, or otherwise subject to third-party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner to post the material and to grant Best Aid Limited all of the license rights granted herein;
contains or promotes an illegal or unauthorized copy of another person's copyrighted work, such as pirated computer programs or links to them, information to circumvent manufacturer-installed copy-protection devices, pirated music or links to pirated music files, or lyrics, guitar tabs, or sheet music, works of art, teaching tools, or any other item the copy, display, use, performance, or distribution of which infringes on another's copyright, intellectual property right, or any other proprietary right;
is intended to threaten, stalk, defame, defraud, degrade, victimize, or intimidate an individual or group of individuals for any reason based on age, gender, disability, ethnicity, sexual orientation, race, or religion; or to incite or encourage anyone else to do so;
intends to harm or disrupt another user's computer or would allow others to illegally access software or bypass security on websites or servers, including but not limited to spamming; impersonating, using the identity of, or attempting to impersonate a Best Aid Limited employee, agent, manager, host, another user, or any other person through any means;
advertises or solicits a business not related to or appropriate for the website (as determined by Best Aid Limited in its sole discretion);
contains or could be considered "junk mail", "spam", "chain letters", "pyramid schemes", "affiliate marketing", or unsolicited commercial advertisement;
contains advertising for Ponzi schemes, discount cards, credit counseling, online surveys, or online contests;
distributes or contains viruses or any other technologies that may harm Best Aid Limited or the interests or property of Best Aid Limited users;
contains links to commercial services or websites, except as allowed according to the terms of use; is non-local or irrelevant content;
contains identical content to other open postings you have already posted; or uses any form of automated device or computer program that enables the submission of postings without the express written consent of Best Aid Limited
You will not send messages to other users containing:
offers to make national or international money transfers for amounts exceeding the asking price of a service, with the intent to request a refund of any portion of the payment, or
unsolicited advertising or marketing of a service not offered on the product or an external website.
1. discriminatory postings:: Bangladesh laws prohibit any preference, limitation, or discrimination based on race, color, religion, sex, national origin, age, handicap, or other protected class. Best Aid Limited will not knowingly accept any posting which violates the law. Best Aid Limited has the right, in its sole discretion and without prior notice, to immediately remove any posting that discriminates or is in any way in violation of any law.
You must not do the following while using the website:
Post content or items in any inappropriate category or areas on the website;
violate any laws, third-party rights, account policies, or any provision of the terms of use, such as the prohibitions described above;
fail to deliver payment for services purchased by you unless the service provider has materially changed the description of the service after you negotiate an agreement for such service, a clear typographical error is made, or you cannot authenticate the service provider's identity;
circumvent or manipulate our fee structure, the billing process, or fees owed to Best Aid Limited; post false, inaccurate, misleading, defamatory, or libelous content (including personal information about any website user);
take any action that may undermine the feedback or rating systems (such as displaying, importing, or exporting feedback information off of the website or using it for purposes unrelated to the website);
As a participant in the website, apps, or its products, you agree to use careful, prudent, and good judgment when leaving feedback for another user. The following actions are considered inappropriate uses of feedback: (a) threatening to leave negative or impartial feedback for another user unless that user provides services not included in the original posting or not agreed to as part of the service to be provided; (b) leaving feedback to make the service provider or service user appear better than they are or were, and (c) including conditions in an offer or want that restrict a service provider or service user's ability to provide services.
1. sanctions for inappropriate use of feedback: if you violate any of the above-referenced rules in connection with leaving feedback, Best Aid Limited, in its sole discretion, may take any of the following actions: (i) cancel your k or any of your postings; (ii) limit your account privileges; (iii) suspend your account, and (iv) decrease your status earned via the feedback page.
2. reporting inappropriate use of feedback: you may contact Best Aid Limited regarding wrong input via email at info@bestaid.com.bd.
3. resolving disputes in connection with feedback in the event of any dispute between users of the website concerning feedback, Best Aid Limited shall be the final judge of such conflict. Furthermore, in the event of a dispute between product users concerning Best Aid Limited has the right, in its sole and absolute discretion, to remove such feedback or take any action it deems reasonable without incurring any liability.
The preceding lists of prohibitions provide examples and are not complete or exclusive. Best Aid Limited reserves the right to (a) terminate your access to your account, as well as your ability to post to this website (or the services), and (b) refuse, delete, remove, move, or edit the content, in whole or in part, of any postings, with or without cause and without notice, for any reason or no reason, or for any action that Best Aid Limited determines is inappropriate or disruptive to this product or any other user of this product and services. Best Aid Limited reserves the right to restrict the number of emails or messages you can send to other users to a number that Best Aid Limited deems appropriate in Best Aid Limited's sole discretion. Best Aid Limited may report to law enforcement authorities any actions that may be illegal and any reports it receives of such conduct. When legally required or at Best Aid Limited's discretion, Best Aid Limited will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this product or the internet. Best Aid Limited does not and cannot review every posting posted to the website. These prohibitions do not require Best Aid Limited to monitor, police, or remove any postings or other information submitted by you or any other user.
(a) commit to purchasing or using a service without paying; (b) sign up for, negotiate a price for, use, or otherwise solicit assistance with no intention of actually using or paying for the service; (c) agree to purchase a benefit when you do not meet the service provider's terms as outlined in the posting; or agree to purchase a service with the intent of disrupting a posting; or (d) misuse any options made available now or in the future by best
If a service user violates any of the above-referenced regulations in connection with their posting, Best Aid Limited, in its sole discretion, may take any of the following actions: (a) cancel the posting; (b) limit the service user's account privileges; (c) suspend the service user's account, and (d) decrease the service user's status earned via the feedback page.
Best Aid Limited aims to settle disputes within two days of raising the complaint. If the stakeholders fail to respond within two days, Best Aid Limited has the right to cancel that dispute.
Best Aid Limited can compensate platform users for poor service delivery. This compensation is limited to 10% of the order value or up to BDT 5000. Best Aid Limited will provide a free future service coupon for the dispute. The decision will be taken by Best Aid Limited's support management team after a proper investigation.
The website, apps, or its products may now or in the future allow the submission of videos or other communications submitted by you and other users, including, without limitation, your profile, offer, wants, any feedback, and all submitted content, as well as the hosting, sharing, and publishing of such submitted content. You understand that, whether or not such submitted content is published, Best Aid Limited does not guarantee any confidentiality concerning any submitted content.
You agree that any submitted content provided by you that you authorize to be searchable by registered users who have access to the website is provided on a non-proprietary and non-confidential basis. You agree that Best Aid Limited may indefinitely use or distribute freely searchable submitted content to deliver the services.
You are aware that any information provided in the submitted content towards locating a professional who is ordinarily bound to maintain confidentiality under law with their client (i.e., a doctor or a lawyer) is not extended to Best Aid Limited.
Best Aid Limited may also disclose user information, including personal information, if Best Aid Limited reasonably believes that disclosure (i) is necessary to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirements of any governmental authority, (ii) would potentially mitigate Best Aid Limited’s liability in an actual or potential lawsuit, (iii) is otherwise necessary or appropriate to protect our rights or property, or the rights or property of any person or entity, (iv) to enforce this agreement (including, but not limited to ensuring payment of fees by users), or (v) as may be required or necessary to deter illegal behavior (including, but not limited to, fraud).
you shall be solely responsible for your submitted content and the consequences of posting or publishing it. In connection with submitted content, you affirm, represent, and warrant that: (a) you own or have the necessary licenses, rights, consents, and permissions to use and authorize Best Aid Limited to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any submitted content to enable inclusion and use of the submitted content in the manner contemplated by the website and these terms of use; and (b) you have the written consent, release, and permission of every identifiable person in the submitted content to use the name or likeness of every such identifiable person to enable inclusion and use of the submitted content in the manner contemplated by the website and these terms of use. You agree to pay for all royalties, fees, and any other monies owing any person because of any submitted content posted by you to or through the website.
you retain all of your ownership rights in your submitted content. However, by submitting the submitted content to Best Aid Limited for posting on the website, you, as a result of this grant, and you represent and warrant that you have the right to grant to Best Aid Limited a perpetual, worldwide, non-exclusive, royalty-free, sublicense able and transferable license to link to, use, reproduce, distribute, reformat, translate, prepare derivative works of, display, and perform the submitted content in connection with the website and Best Aid Limited's (and its successor's) business operations, including without limitation, for the promotion and redistribution of any part or all of the website, and any derivative works thereof, in any media formats and through any media channels. You also, as a result of this, grant each website user a non-exclusive license to access your submitted content through the website and to use, reproduce, distribute, prepare derivative works of, display and perform such submitted content as permitted through the functionality of the website and under these terms of use. The preceding license granted by you terminates once you remove or delete the submitted content from the website.
You acknowledge and understand that the technical processing and transmission of the website, including your submitted content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.
You may remove your submitted content from the website at any time. If you choose to remove your submitted content, the license granted above will automatically expire.
1. Best Aid Limited does not endorse any submitted content or any opinion, recommendation, or advice expressed therein. Best Aid Limited disclaims any liability in connection with all submitted content. Best Aid Limited does not permit copyright infringing activities or infringing intellectual property rights on the website. Best Aid Limited will remove any data (as defined below) or submitted content if properly notified, according to the "takedown" notification procedure described in section j below, that such posting or submitted content infringes on another's intellectual property rights. Best Aid Limited reserves the right to remove any data or offered range without prior notice. Best Aid Limited will also terminate a user's access to the website if they are determined to be a repeat infringer. A repeat infringer is a website user who has been notified of infringing activity more than twice and submitted content removed from the website more than twice. Best Aid Limited also reserves the right, in its sole and absolute discretion, to decide whether any data or submitted content is appropriate and complies with these terms of use for all violations, in addition to copyright infringement and violations of intellectual property law, including, but not limited to, pornography, obscene or defamatory material, or excessive length. Best Aid Limited may remove such submitted content and terminate a user's access for uploading such material in violation of these terms of use at any time, without prior notice, and at its sole discretion.
2. You acknowledge and understand that when using the website, you will be exposed to submitted content from various sources and that Best Aid Limited is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such submitted content. You further acknowledge and understand that you may be exposed to submitting inaccurate, offensive, indecent, or objectionable content. You agree to waive, and as a result of this do waive, any legal or equitable rights or remedies you have or may have against Best Aid Limited to that, and agree to indemnify and hold Best Aid Limited, its owners, members, managers, operators, directors, officers, agents, affiliates, and licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the website.
3. you are solely responsible for the photos, profiles, and other content, including, without limitation, submitting content that you publish or display on or through the website or transmit to other website users. You understand and agree that Best Aid Limited may, in its sole discretion and without incurring any liability, review and delete or remove any submitted content that violates this agreement or which might be offensive, illegal, or might violate the rights, harm, or threaten the safety of website users or others.
If you send or transmit any communications, comments, questions, suggestions, or related materials to Best Aid Limited, whether by letter, email, telephone, or otherwise (collectively, "Suggestions"), suggesting or recommending changes to the website, including, without limitation, new features or functionality relating to that, all such suggestions are, and will be treated as, non-confidential and non-proprietary. You, as a result of this, assign all right, title, and interest in, and Best Aid Limited is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the suggestions, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such suggestions. You understand that Best Aid Limited is not obligated to use, display, reproduce, or distribute any ideas, know-how, concepts, or techniques contained in the suggestions. You have no right to compel such use, display, reproduction, or distribution or seek recognition if the suggestions are implemented.
Best Aid Limited has high regard for intellectual property and expects the same standard to be employed by its users. Best Aid Limited may, in appropriate circumstances and at its discretion, terminate the account or prohibit access to the website of users who infringe upon the intellectual property rights of others.
If you believe your work has been copied and posted on the website in a way that constitutes copyright and trademark infringement, please send the following information to us at info@Best Aid Limited.
identification of the copyrighted and trademarked work claimed to have been infringed, or if a single notification covers multiple works at a single online site, a representative list of such works at that site;
identification of the material claimed to be infringing or to be the subject of infringing activity, which is to be removed or access to which is to be disabled at the website, and information reasonably sufficient to permit Best Aid Limited to locate the material.;
a written statement that you have a good faith belief that the disputed use is not authorized by the copyright and trademark owner, its agent, or the law;
information reasonably sufficient to permit Best Aid Limited to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which Best Aid Limited may contact you;
an electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive interest that is allegedly infringed; and
a statement by you, made under penalty of perjury, that the information in your report is accurate and that you are the owner of the exclusive right or authorized to act on behalf of the exclusive right. A statement by you consisting of the preceding points is referred to herein as the "notice."
Only the intellectual property rights owner is permitted to report potentially infringing items through Best Aid Limited's reporting system. Suppose you are not an intellectual property rights holder. In that case, you should contact the owner, and they can choose whether to use the procedures outlined in these terms of use.
Best Aid Limited reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the product (or any part thereof) with or without notice and in its sole discretion. You agree that Best Aid Limited shall not be liable to you or any third party for any modification, suspension, or discontinuance of Best Aid Limited's services.
As a result of this, you acknowledge and agree that Best Aid Limited, in its sole and absolute discretion, has the right (but not the obligation) to delete, terminate, or deactivate your account; block your email or IP address, cancel the website; otherwise terminate your access to or participation in the use of the website (or any part thereof), or remove and discard any submitted content on the website ("termination of service"), immediately and without notice, for any reason, including without limitation, account inactivity or if Best Aid Limited believes or has reason to believe that you have violated any provision of the terms of use.
You may cancel your use of the website and terminate the terms of use with or without cause at any time.
Upon the termination of your account, your right to participate in the website, including, but not limited to, your right to offer or purchase services and your right to receive any fees or compensation, including, without limitation, referral discounts, incentive bonuses, or other special offer rewards, shall automatically terminate you acknowledge and agree that your right to receive any fees or compensation hereunder is conditional upon your proper use of the website, your adherence to the terms of use, the continuous activation of your account, and your permitted participation in the website. In the event of termination of service, your account will be disabled, and you may not be granted access to your account or any files or other data contained in your account. Notwithstanding, residual data may remain in the Best Aid Limited system.
Unless Best Aid Limited has previously canceled or terminated your use of the website (in which case subsequent notice by Best Aid Limited shall not be required), if you provided a valid email address during registration, Best Aid Limited will notify you via email of any such termination or cancellation, which shall be effective immediately upon Best Aid Limited's delivery of such notice.
Upon termination of service, the following shall occur: all licenses granted to you hereunder will immediately terminate, and you shall promptly destroy all copies of Best Aid Limited data (as defined below), marks (as described below), and other content in your possession or control. You further acknowledge and agree that Best Aid Limited shall not be liable to you or any third party for any termination of your access to the website. Upon termination of service, Best Aid Limited retains the right to use any data collected from your use of the website for internal analysis and archival purposes. All related licenses you have granted Best Aid Limited hereunder shall remain in effect for the primary purpose. In no event is Best Aid Limited obligated to return any submitted content to you.
You agree to indemnify and hold Best Aid Limited and its officers, managers, members, affiliates, successors, assigns, directors, agents, service providers, suppliers, and employees harmless from any claim or demand, including reasonable attorneys' fees and court costs, made by any third party due to or arising out of the termination of service.
The content on the website (exclusive of all submitted content), including, without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("data"), and the trademarks, service marks, and logos contained therein ("marks"), are owned by Best Aid Limited. Other trademarks, names, and logos on this website are the property of their respective owners.
Data on the website is provided to you as is for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Best Aid Limited reserves all rights not expressly granted in and to the website and the data. You agree not to use, copy, or distribute data other than as expressly permitted herein, including any use, copying, or distribution of submitted content obtained through the website for commercial purposes. You must retain all copyright and other proprietary notices if you download or print a copy of the data for personal use. You agree not to circumvent, disable or otherwise interfere with security features of the website or that prevent or restrict the use or copying of any data or enforce limitations on the use of the website or the data therein.
The website contains Best Aid Limited's data and marks, which are, or may become, protected by copyright, trademark, patent, trade secret, and other laws. Best Aid Limited owns and retains all rights to the Best Aid Limited data and marks. Subject to these terms of use, Best Aid Limited now grants you a limited, revocable, non-transferable, non-sublicensable license to reproduce and display the Best Aid Limited data (excluding any software source code) solely for your personal use in connection with accessing and participating in the website.
The website may also contain data of other users or licensors, which you shall not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell.
Joining Best Aid Limited, opening an account, and viewing posted services are free. Best Aid Limited currently does not charge service users for transactions completed on the Best Aid Limited product between service users and service professionals. However, Best Aid Limited reserves the right to charge a fee to service users in the future on a per-transaction basis or in any other manner and reserves the right to do so in its sole discretion. Changes to this fee policy are effective after Best Aid Limited has provided you with thirty (30) days' notice by posting the changes on the terms and conditions.
If applicable, you agree to pay all fees or charges to your account based on Best Aid Limited's fees, charges, and billing terms. If you do not pay on time or if Best Aid Limited If cannot charge your credit card, any payment gateway, or other payment methods for any reason, Best Aid Limited reserves the right to either suspend or terminate your access to the website and account and terminate these terms of use. You expressly agree that Best Aid Limited is permitted to bill you for the applicable fees, any applicable tax, and any other charges you may incur in connection with your use of this website, and the fees will be billed to your credit card, a payment gateway, or other payment method designated at the time you make a purchase or register for a fee-based service. If you cancel your account at any time, your account at not receive any refund. If you have a balance due on any account, you agree that Best Aid Limited may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees. Best Aid Limited reserves the right to initiate appropriate legal proceedings, if necessary, to recover such outstanding amounts in its sole discretion.
You understand that we act solely as an intermediary for collecting rents and fees between a service user and a service provider who chooses to agree with the service. Because state and local tax laws vary significantly by locality, you understand and agree that you are solely responsible for determining your tax reporting requirements in consultation with tax advisors. We can not and do not offer tax advice to either hosts or guests. Furthermore, you understand that Best Aid Limited shall not be responsible or liable in any manner concerning the tax liability of a service user or service provider.
Each registered user acknowledges and agrees that Best Aid Limited is not a party to any oral or written agreement for service, negotiation worksheet, or any contract entered between registered users in connection with any service offered, directly or indirectly, through the website. Each registered user acknowledges, agrees, and understands that Best Aid Limited only seeks to provide a platform wherein the service user and service provider can be brought together. Best Aid Limited has no role in the execution or provision of services.
No agency, partnership, joint venture, or employment is created as a result of the terms of use or your use of any part of the website, including, without limitation, the negotiation worksheet or agreement for service. You do not have any authority whatsoever to bind Best Aid Limited in any respect. All service providers are independent contractors. Neither Best Aid Limited nor any website users may direct or control the day-to-day activities of the other or create or assume any obligation on behalf of the other.
Subject to the provisions regarding disputes between website participants in connection with feedback, your interactions with individuals and organizations found on or through the website, including payment of and performance of any service, and any other terms, conditions, warranties, or representations associated with such transactions or dealings, are solely between you and such individual or organization. You should take reasonable precautions and make whatever investigation or inquiries you deem necessary or appropriate before proceeding with any online or offline transaction with any third party, including, without limitation, service providers and service users.
You understand that when deciding whether to use the services of a service provider, provide services to a service user, or use the information contained in any submitted content, including, without limitation, postings, offers, wants, and feedback it is your personal decision for which you alone are responsible. You understand that Best Aid Limited does not warrant and cannot make representations as to the suitability of any individual you may decide to interact with on or through the website and the accuracy or suitability of any advice, information, or recommendations made by any individual. While Best Aid Limited may attempt to seek information about the background of a service provider, either via a telephone or in-person interview, review of past work/customer feedback, and checking presence online (if available) on Facebook, personalized website, LinkedIn, Twitter, etc., you understand that service providers may register themselves sue moto. You also understand that any so-called background check undertaken by Best Aid Limited is not exhaustive in determining previous criminal antecedents. Hence, the service user should make an informed decision on their own accord and keep in mind that Best Aid Limited only seeks to provide a platform wherein service users and service providers can meet each other.
Notwithstanding the preceding, you agree that since Best Aid Limited only seeks to provide a platform wherein the service user and service provider can be brought together, Best Aid Limited itself has no role in the execution or provision of services itself. Best Aid Limited shall not be responsible or liable for any loss or damage incurred from such transactions or dealings. Suppose there is a dispute between participants on the website, registered users, any website user, and any third party. In that case, you agree that Best Aid Limited is under no obligation to become involved. In the event rises between you and one or more website users, registered users, or any third party, you, as a result of this release Best Aid Limited, its officers, managers, members, directors, employees, attorneys, agents, and successors in rights from any claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, foreseeable or unforeseeable, disclosed or undisclosed, arising out of or in any way related to such disputes and the website or any service provided thereunder.
Suppose a dispute arises between you and Best Aid Limited. In that case, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and Best Aid Limited agree that we will resolve any claim or controversy at law or equity arising from the terms of use or the website under this section or as you and we otherwise agree in writing. Before filing a formal lawsuit, we strongly encourage you to contact us directly to seek a resolution via e-mail at info@bestaid.com.bd or call our call center at +8801926226677. The dispute shall be resolved through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
The terms of use shall be governed in all respects by the laws of Bangladesh. Any legal proceedings arising out of this agreement will occur exclusively in the courts located in Dhaka, Bangladesh.
The website and other Best Aid Limited services may be supported by advertising revenue. Best Aid Limited may display advertisements and promotions on the service. The manner, mode, and extent of advertising by Best Aid Limited on the website are subject to change. The appearance of advertisements on the website does not necessarily imply endorsement by Best Aid Limited of any advertised products or services. You agree that Best Aid Limited is not responsible or liable for any loss or damage incurred by you due to any such dealings or the presence of such advertisers on the website.
The website may provide, or third parties may provide links, contact forms, and phone numbers to other websites or resources, including, without limitation, social networking, blogging, and similar websites through which you can log into the website using your existing account and log-in credentials for such third-party websites. Certain areas of the website may allow you to interact and conduct transactions with such third-party sites and, if applicable, allow you to configure your privacy settings in your third-party site account to permit your activities on the website to be shared with your contacts in your third-party site account. Because Best Aid Limited has no control over such sites and resources, you acknowledge and agree that Best Aid Limited is not responsible for the availability of such external sites or resources and is not responsible or liable for any content, advertising, products, goods, or services on or available from such websites or resources. Unless stated on the website, links to third-party sites should not be considered or interpreted as Best Aid Limited's endorsement of such sites or any product or service offered. You further acknowledge and agree that Best Aid Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, product, goods or services available on or through any such website or resource. The third-party website may have different privacy policies and terms and conditions. business practices of Best Aid Limited. In certain situations, you may be transferred to a third-party website through a link or connected to a third-party resource through a contact form or phone. However, you may still be on this website or transacting with Best Aid Limited. in these situations, you acknowledge and agree that the third-party website terms and conditions and privacy policy apply. Your dealings and communications through the website with any party other than Best Aid Limited are solely between you and such third parties. Any complaints, concerns, or questions you have relating to materials provided by third parties should be forwarded directly to the appropriate third party.
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. Best Aid Limited reserves the right to cancel all past, pending, and future orders without any liability in detecting any suspicious activity. Best Aid Limited also reserves the right to refuse or cancel orders in scenarios like inaccuracies in the pricing of products on the website and service unavailability. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Any promotional vouchers used for canceled orders may not be refunded. Suppose a service user violates any of the below-referenced rules. In that case, it will be taken as fraudulent activity. Best Aid Limited, in its sole discretion, may take any of the following actions: (a) cancel the posting/order; (b) suspend/limit the service user's account privileges; (c) necessary action as per the country’s rules and regulations; (d) necessary actions as per company’s policies.
Users provide wrong information while creating an account or placing orders, including the below points but not limited to name, mobile number, address, and pic.
User reproduce submitted documents.
Misuse of another customer's phone/email.
The user uses an invalid email and phone number.
Use of a special voucher not tagged to the email id/phone number used.
Users, at any time, copy, alter, modify or distribute any part of the Best Aid Limited product (including website, apps but not limited to) in any medium.
Users use any automated system, including but not limited to "robots," "spiders," "offline readers," "scrapers," etc., to access the website for any purpose without Best Aid Limited's prior written approval.
Users transmit more request messages to the Best Aid Limited servers, or any server of a Best Aid Limited subsidiary or affiliate, in a given period than a human can reasonably be produced in the same period by using a conventional online web browser.
Users post any message or information against the country’s rules & regulations.
The customer refuses to pay for an order.
user or its representative does not show up or does not communicate. At the same time, deliver the requested service.
Users a different use person identities entity to avail service.
User demand and strict refund/solution are not justified or illogical by Best Aid Limited.
The same user carries multiple identities to create an account or place an order.
Users misuse any system bug.
Users order the same service multiple times on the same day or within the shortest period.
Users use the same promo code multiple times on the same day or within the shortest period.
Users refer to another user at the exact location.
Multiple users order service at the exact location on the same day.
User fails to provide adequate documents when the required
customer is involved in the snatch and run for any service
The promo code will be applicable within the offered period.
Any service under a particular promo code must be served within the offered timeline.
No promo code can be used after the promotional period.
Customers must take certain services under a promo code within seven days.
If a service category has been changed, then the promo code will be invalid for the new service.
The promo code would be valid if line items were changed under the same service category.
Service needs to be available at the scheduled time requested by the client.
If the user needs to reschedule service time, the user has to confirm two hours before the scheduled time with the service provider.
If rescheduling is not communicated or canceled before 2 hours of service, a cancellation charge or minimum service charge will be applicable.
This charge will apply due to service providers' time loss and conveyance costs.
A cancellation charge is applicable if a customer cancels any service before two hours of the scheduled service time.
A service can't be rescheduled before two hours of service.
The minimum service charge will be added to the original service charge if rescheduled before 2 hours of the service schedule.
You agree that your website use will be at your own risk. To the fullest extent permitted by law, Best Aid Limited and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, and agents disclaim all warranties, express, implied, statutory, or otherwise, and make no warranties, representations, or guarantees in connection with this website, the services offered on or through this website, or any data, materials, or submitted content relating to the quality, suitability, truth, accuracy, or completeness of any information or material contained or presented on or through this website, including without limitation, the materials, data, and submitted content of other users of this site or other third parties. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, this website, the services offered on or through this website, data, materials, and submitted content. Any information or material contained or presented on this website is provided to you on an "as is," "as available," and "where is" basis with no warranty or implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. Best Aid Limited does not provide any warranties against errors, mistakes, or inaccuracies of data, content, information,materials, or, substance of the website or submitted content, any unauthorized access to or use of our secure servers, and any personal information and financial information stored therein, any bugs, viruses, trojan horses, or the like which may be transmitted to or through the website by any third party, any interruption or cessation of transmission to or from the website, any defamatory, offensive, or illegal conduct of any third party or service user or service provider, or any loss or damage of any kind incurred as a result of the use of any data, content, information, materials, the substance of the website or submitted content posted, emailed, transmitted, or otherwise made available via the website. Best Aid Limited does not endorse, warrant, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the website, any hyperlinked site, or featured in any banner or other advertisement. Best Aid Limited will not be a party to or in any way be responsible for monitoring any transaction between you and any party, including third-party service providers of products or services. As with the use For the selection of any product or service and the publishing or posting of any material through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
1. In no event shall Best Aid Limited, or its respective officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, attorneys or agents, be liable to you for any direct, indirect, incidental, special, punitive, consequential or exemplary damages (including but not limited to loss of business, revenue, profits, use, data or other economic advantage) whatsoever resulting from any (i) access to or use of the website or any services offered by any service providers via the website, including services provided pursuant to an agreement formed independently of the website, whether or not an agreement for service formed via the website is in effect; (ii) errors, mistakes, or inaccuracies of data, marks, content, information, materials or substance of the website or submitted content; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein; (iv) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the website by any third party; (v) any interruption or cessation of transmission to or from the website; (vi) any errors or omissions in any data, content, information, materials or substance of the website or submitted content; (vii) any failed negotiations for a service, any disputes that arise during or after the negotiation of a service or the formation of a contract for a service, or any other dispute that arises between users of the website; (viii) any defamatory, offensive, or illegal conduct of any third party or service user or service provider; or (ix) any use of any data, marks, content, information, materials or substance of the website or submitted content posted, emailed, transmitted, or otherwise made available on or through the website, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Best Aid Limited is advised of the possibility of such damages. the preceding limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
2. in no event shall be the total, the aggregate liability of Best Aid Limited, or any of the above-referenced respective parties, arising from or relating to the website and submitted content exceed the total amount of fees paid to Best Aid Limited by you hereunder. You, as a result of this, acknowledge and agree that Best Aid Limited shall not be liable for submitted content or the defamatory, offensive, or illegal conduct of any third party, service user, or service provider, and the risk of harm or damage from the preceding rests entirely with you. You further acknowledge and agree that Best Aid Limited shall not be liable for any direct, indirect, incidental, special, punitive, or exemplary damages (including but not limited to loss of business, revenue, profits, use, data, or other economic advantages) whatsoever resulting from or relating to any contract between website users entered into independently of the website. The website may contain links to third-party websites not owned or controlled by Best Aid Limited. Best Aid Limited has no control and assumes no responsibility for third-party websites' content, privacy policies, or practices. In addition, Best Aid Limited will not and cannot censor or edit the content of any third-party site. By using the website, you expressly relieve Best Aid Limited of any liability arising from using any third-party website. Accordingly, please be advised to read the terms and conditions and privacy policy of each third-party website you visit, including those directed by the links contained on the website.
3.Force majeure
neither Best Aid Limited nor you shall be liable to the other for any delay or failure in performance under the terms of use, other than payment obligations, arising out of a cause beyond its control and without fault or negligence. Such causes may include but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.
You agree to defend, indemnify, and hold harmless Best Aid Limited and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, and service providers, from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from your use of, access to, and participation in the website; your violation of any third-party right, including but not limited to any copyright,
Suppose you have a dispute with one or more website users. In that case, you forever release Best Aid Limited (and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, agents, subsidiaries, and employees) from any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with your use of the website and any submitted content).
These terms of use and any rights and licenses granted hereunder may not be transferred or assigned by you, but may be assigned without restriction by Best Aid Limited.
Except as expressly provided in terms of use, you agree that the terms will have no third-party beneficiaries.
You agree that Best Aid Limited may provide you with notices, including changes to the terms of use, by email, regular mail, or postings on the website.
the terms of use, with the privacy policy and any other legal notices or additional policies published on the website by Best Aid Limited, shall constitute the entire agreement between you and Best Aid Limited regarding the website. Suppose any provision of the terms of use is deemed invalid by a court of competent jurisdiction. In that case, the invalidity of such provision shall not affect the validity of the remaining provisions of the terms of use, which shall remain in full force and effect.
No waiver of any provision of these terms of use shall be deemed a further or continuing waiver of such or any other term. Best Aid Limited's failure to assert any right or provision under these terms of use shall not constitute a waiver of such right or provision.
You agree that any cause of action arising from or related to the website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
The section headings in terms of use are for convenience only and have no legal or contractual effect.
A rescheduled schedule can be changed three times (initial schedule plus two reschedules).
A reschedule can not be more than one week from the current schedule. Exceptions can be handled case by case.